Service robot incidents in 2026
The Machine Record lists 3 verified incidents involving service robots in hotels, restaurants and hospitals dated 2026: 0 where a person was hurt, 0 that reached a regulator, recall, fine, lawsuit or settlement. Counted on 2026-10-03; every case links to its sources.
- Cases
- 3
- Someone hurt
- 0
- Fatal
- 0
- Escalated
- 0
- Period
- 2026-02 to 2026-08
By month
- January 0
- February████████████ 1
- March████████████ 1
- April 0
- May 0
- June 0
- July 0
- August████████████ 1
- September 0
- October 0
By outcome
- property damage2
- no harm1
By type of event
- malfunction3
By company
Counts measure what was reported in English and cleared verification, not how many events took place. Fleet sizes are not public, so none of this is a rate. Rules are on the methodology page; the numbers are CC BY 4.0, cite this page. CSV, JSON and an API are on the data page.
Cases
The 3 cases behind the number
Newest first. Each one links to its timeline and to the sources it rests on.
- 2026-08-02A patrolling robot was damaged after falling down a staircase at Hong Kong airport.Report
- 2026-03-17A service robot at what social media users claimed was a Haidilao hotpot restaurant in China malfunctioned, knocking plates off a counter and swinging its arms erratically while a staff member attempted to restrain it.Follow-up
- 2026-02-18Chinese robot dog malfunctioned or glitched during India's AI summitReport
Questions
What people ask about these numbers
- How many service robots in hotels, restaurants and hospitals incidents were there in 2026?
- The Machine Record lists 3 verified incidents involving service robots in hotels, restaurants and hospitals dated 2026: 0 where a person was hurt, 0 that reached a regulator, recall, fine, lawsuit or settlement. Counted on 2026-10-03; every case links to its sources.
- What counts as an incident here?
- A case enters the register only when two independent published sources or one regulator record (NHTSA, CPSC, OSHA, EU Safety Gate) describe the same event with a date and an outcome. Demonstrations that went wrong, recalls, investigations, injuries and deaths all count; marketing and speculation do not.
- Is this every incident that happened?
- No. It is every incident reported in English that cleared verification. Fleet sizes are not public, so none of these numbers is a rate, and a company with more cases is often a company with more vehicles on the road and more press coverage.
- Can I reuse these numbers?
- Yes. Case metadata is CC BY 4.0: cite The Machine Record with a link. CSV and JSON exports and an API are on the data page.
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